Welcome to Memberly (“Platform”)! We are committed to transparency about the data we collect about you on our Platform. The Platform is owned and controlled by Nodebase Technologies Private Limited (We/Us/Company) as mentioned in the Terms of Use.
Please read our Privacy Policy carefully. Our Privacy Policy applies to all the Personal Information that we collect when you use our Platform and related Services.
Our Privacy Policy lets you know what Personal Information we collect and how we use it. We collect your Personal Information to provide Services to you. We will never sell or share your personal data with third parties without your consent.
Last updated: October 2021
ABOUT THE COMPANY & THIS PRIVACY POLICY
We provide to you an application-based platform (“Platform”) where you can connect and interact with communities of your choice and regularly see news and updates about that community and the people of that community (“Services”). This Privacy Policy has been put up to familiarize you with:
- The type of your Personal Information we collect, store, and/or use;
- The purpose for collection of such data or information from you;
- Our information security practices and policies (how we ensure confidentiality of your data); and
- Our policy on sharing or transferring your data or information with third parties.
Since this Privacy Policy is an electronic contract under the Information technology Act, 2000 of the Republic of India, it does not require any physical, electronic or digital signature.
Capitalized terms used in the Privacy Policy shall have the same meaning as ascribed to them in our Terms of Use unless otherwise expressly mentioned.
TYPE OF PERSONAL INFORMATION THAT WE COLLECT
A. Information that we collect:
When you download, access, and use our Platform and related Services, we must receive and collect certain data of yours and store the same to be able to operate, improve, understand, customise, support, market, and provide to you with better Services and experiences. However, we only collect such information and data that we consider necessary to meet our requirements and improve our Services. The type of information we collect depends on how you use our Platform and what Services you avail from us.
| Mandatory information requirements | We require certain information to deliver our services and without this, we will not able to provide you with our Service. For example, to enable you to create an account on our Platform, you must provide your mobile number, first name, and last name. |
| Usage and log information | We collect information about your activity on our Platform, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, how you interact with others using our Services, and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, and performance logs and reports. This also includes information about when you registered to use our Services; the features you use like the groups you are a part of (including group name, group picture, group description). We use analytics tools for analysing and collecting information about how you use our Platform. |
| Device and Connection Information | We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers. |
| Cookies | We use different types of Cookies – Session Cookies and Persistent Cookies. Session Cookies exist just for your session on our Platform and Persistent Cookies exist for a period of time after your visit. First party Cookies are Cookies set by our Platform and third party Cookies are set by third party platforms. We utilize both Session and Persistent cookies, and first and third party cookies. |
B. Information that you provide to us:
| Your account/profile/about information | We may collect certain information of yours that you upload on the platform to complete your profile like your profile and cover picture, birth date, gender, college, current location etc. however, provision of this information is an optional feature on our Platform (“Personal Information”). |
| What you share, like, and comment | We retain your messages, posts (like pictures/promotional materials, contact information etc.), and actions on other posts (eg: like, comments, and share) that you share in your groups. |
| Customer support and other Information | When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). For example, you may send us an email with information relating to app performance or other issues. We may store such information to provide you with all the necessary Services and for our record purposes as necessitated under the Applicable Law. |
| Cookies | We use different types of Cookies – Session Cookies and Persistent Cookies. Session Cookies exist just for your session on our Platform and Persistent Cookies exist for a period of time after your visit. First party Cookies are Cookies set by our Platform and third party Cookies are set by third party platforms. We utilize both Session and Persistent cookies, and first and third party cookies. |
All information that we collect (A) and all the information you provide to us (B) through The Company, shall be referred to as “Personal Information” through the course of this Privacy Policy.
PURPOSE OF COLLECTION AND USAGE OF SUCH PERSONAL DATA
We collect, store, and use your Personal Information for lawful purposes only connected with our function or activity. We collect, store, and use your personal data:
- a. to facilitate your use of the Platform or other Services;
- b. to respond to your inquiries or fulfil your requests for information about the various Services offered on the Platform;
- c. to provide you with information about updates available on the Platform;
- d. to send you important information regarding the Platform, changes in terms and conditions, policies, and/or other administrative information;
- e. to send you marketing communications that we believe may be of interest to you;
- f. to personalize your experience on the Platform by presenting advertisements tailored to your preferences;
- g. to help you address your problems incurred on the Platform including addressing any technical problems like application crash;
- h. for proper administering of the Platform;
- i. to conduct internal reviews and data analysis for the Platform (e.g., to determine the number of visitors to specific pages within the Platform);
- j. to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
- k. to implement information security practices;
- l. to determine any security breaches, computer contaminant or computer virus;
- m. to investigate, prevent, or take action regarding illegal activities and suspected fraud;
- n. to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on our Platform;
SHARING AND DISCLOSURE OF YOUR INFORMATION WITH THIRD PARTIES
We do not disclose your information and data to any third parties unless where the information is required to be shared in accordance with the law, inclusive of any investigations, court summons, orders by a competent authority, or any judicial proceedings.
LINKS TO THIRD PARTY WEBSITES
You may receive third-party advertisement, links to such third-party advertisements, and third-party websites in your community groups that may be relevant to you either from the Company itself as a part of a “sponsored” service, or from the other members of the group in the forms of personal advertisements, messages, and promotions (“Third Party Interaction”). All such Third Party Interaction is not controlled by, or affiliated to, or associated with The Company unless expressly specified on the Platform.
The Company is not responsible for how you interact with these third party websites/advertisements and does not make any representations as to the privacy practices or policies of such third parties or the terms of use of such third-party websites. The Company does not control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third-party websites. The inclusion or exclusion does not imply any endorsement by The Company of the third-party websites, the website's provider, or the information on the website. The information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such third-party websites and it is recommended that you review the privacy policy of such third-party websites prior to interacting with them.
If you come across any information on the Company that is considered inappropriate as per the Applicable Law, you may report the same to the Company by sending an email at support@memberly.app
SECURITY AND RETENTION
We strive to ensure the security of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, we adopt internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store your Personal Information. We make sure that we adopt reasonable security practices and procedures as mandated under Applicable Laws for the protection of your information;
Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of The Company and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of The Company), power or electricity failure or unavailability of adequate power or electricity.
HOW CAN YOU OPT-OUT COMMUNICATIONS OR DELETE YOUR INFORMATION?
We store your data for a period of 180 (One Hundred and Eighty) days after you deactivate your account on The Company or for such longer time as required by the Applicable Law or any notice by Competent Authority under Applicable Law.
You can opt out of all or any communications that we send to you by sending a request to us at support@memberly.app